Thank you for shopping at Harvyo! We aim to make your shopping experience smooth and enjoyable, including clear and reliable shipping services. Below, you’ll find our shipping policy details.
1. Order Processing
All orders are processed within 1-2 business days. Please note that orders are not processed or shipped on weekends or public holidays. If there’s an unexpected delay, we will notify you via email.
2. Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout. We offer multiple shipping options to suit your needs:
- Standard Shipping: Typically 3-7 business days.
- Express Shipping: 2-3 business days.
- Overnight Shipping: 1 business day (subject to availability and location).
Note: Delivery times may vary based on your location and chosen shipping method.
3. Order Tracking
After your order is shipped, you’ll receive a confirmation email with tracking details. Use these to monitor the delivery progress on our website or the carrier’s website.
4. Customs, Duties, and Taxes
Harvyo is not liable for any customs fees or additional taxes applied to your order. All such fees are the responsibility of the customer.
5. Damages and Issues
Harvyo ensures secure packaging for every order. However, if your order arrives damaged, please contact us immediately at support@harvyo.com. We’ll work to resolve any issues promptly.
6. Shipping Restrictions
Certain items may be restricted based on your location due to size, weight, or other carrier limitations. You will be informed during checkout if an item is not eligible for delivery to your location.
7. International Shipping
We currently offer international shipping to selected countries. Shipping times and fees vary based on the destination and will be displayed at checkout. Customs and import duties may apply.
For any questions or assistance, please reach out to our customer support team at support@harvyo.com. We’re here to help!